Contact Us
Have a question or need a consultation? Reach out to our team and we will get back to you promptly.
Visit Us
Harare, Zimbabwe
Call Us
+263 787 180 080+263 783 480 831
Email Us
sales@profranic.co.zwsupport@profranic.co.zw
Business Hours
Mon - Fri: 8:00 AM - 5:00 PMSat: 9:00 AM - 1:00 PM
Send Us a Message
Fill in the form below and our team will respond within 24 hours.
Emergency Support
For urgent IT issues outside business hours, reach our 24/7 emergency support line.
+263 783 480 831or email: support@profranic.co.zw
Common Questions
Frequently Asked Questions
What areas do you serve?+
We primarily serve clients across Zimbabwe, with our main office in Harare. We also provide remote support and consultancy services throughout the Southern Africa region.
How quickly can you respond to a service request?+
We typically respond to service requests within 2-4 business hours. For emergency support, our 24/7 line ensures immediate assistance for critical issues.
Do you offer free consultations?+
Yes, we provide an initial free consultation to understand your requirements and recommend the best solutions. Contact us to schedule a session.
What industries do you specialize in?+
We work across 15+ industries including financial services, manufacturing, retail, healthcare, education, government, and telecommunications.
Do you provide ongoing maintenance and support?+
Absolutely. We offer flexible SLA-based support packages including 24/7 monitoring, regular maintenance, and dedicated account management.